Privacy Policy

01Information We Collect

When you visit our website, purchase a product, contact us, or request support, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing information
• Transaction and order information
• Product/license information
• Information you voluntarily provide when contacting support

We do not directly collect or store your complete debit/credit card number, CVV, PIN, or other sensitive payment credentials on our servers when payment is processed through our payment provider. Payment information is processed through our authorized payment service provider, such as PayFast, according to the provider's applicable privacy and security policies.

02How We Use Your Information

We may use your information to:

• Process and confirm your orders
• Deliver purchased digital products
• Generate and manage software licenses
• Send download or license information
• Provide customer support
• Process refunds where applicable
• Communicate important information about your purchase
• Improve our website and products
• Prevent fraud, abuse, and unauthorized transactions
• Comply with applicable legal and regulatory requirements

03Payment Information

Payments may be processed through third-party payment providers. ASAD FX does not intentionally store complete payment-card information such as card numbers, CVV codes, or PINs on its own servers. Your payment may be subject to the privacy policy and terms of the payment provider used to complete the transaction.

04Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website usage
• Improve website performance
• Support payment and checkout functionality

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

05Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Website hosting
• Email delivery
• Analytics
• Customer support
• Software/product delivery

These providers may process information according to their own policies and applicable laws.

06Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

07Data Retention

We retain personal and transaction information only for as long as reasonably necessary for business, customer-support, accounting, legal, tax, fraud-prevention, and regulatory purposes.

08Your Information

You may contact us if you want to request information about the personal data we hold about you or request correction of inaccurate information, subject to applicable legal requirements.

09Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised effective date.

10Contact

For privacy-related questions, contact: